When all those overhead door companies in Laredo don't return your calls, call Lowe's

If you are tired of all those un-returned phone calls from the overhead garage door folks in town, check out Lowe's for selection and timely installation. Their expert out of town contractor showed up when he said he would, did the job in a few hours, and didn't leave a mess.

The MC reports a scarcity of help at Burlington Coat Factory, but once we found someone, he was very helpful.

The MC sends a message to HEB on Guadalupe: Que paso with our Horizon 100% Organic Milk and 100% Organic OJ? And why don't you stock organically grown Romaine three packs?

Very early on a Saturday morning, the MC found great check out service and parking lot assistance at Sam's.

The MC ran into rough going at Banjercito on the Colombia Solidarity Bridge when the credit card the MC wished to use displayed the MC's nickname rather than full name. The rigid clerk would not budge because the MC had no tangible proof that sobrenombre and full name were one and the same, so much so that the sobrenombre was comprised of the initials of the MC's three names. The clerk was just doing her yob, but her attitude was how you say deplorable. Her fellow worker lent the MC a cell phone to call Paisano to report the clerk's dour and unfriendly position.

The MC reported excellent service from Enterprise Car Rental in Newark , NJ . The MC was greeted by name at the shuttle, helped with luggage, and bumped up two grade levels because her car wasn't ready.

Even though Party City was a madhouse, the customer service there was pretty good, an overall OK shopping experience.

On an early morning flight, the baggage check man at Laredo International Airport , the fellow who swabs your bag for residues, was polite and wished each and every passenger a good flight. Exceptional service!

A write-in to the MC apprises that she spent six hours in the waiting room of Dr. Doina Maria's office which was filled with 20 other patients also in wait. The miffed patient left the building at 10:30 p.m., six hours and 15 minutes after her 4:15 appointment with her medical records, never to return. She was offered no apology or explanation.

The MC received much-needed technical support for a Powerpoint presentation from AV Technical Support in San Antonio . Mike Castillo and Gene Martinez provided all possible assistance and customer service beyond the MC's expectations.